Privacy Policy Olive Grove Vitsilomoeri

http://www.vitsilomoeri.com

About our privacy policy

Olive grove Vitsilomoeri cares a lot about your privacy.

We therefore only process data that we need for (improving) our services and we handle the information we have collected about you and your use of our services with care.

We never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the website and the services provided by Olijfgaard Vitsilomoeri.

The effective date for the validity of these terms and conditions is 09/11/2020, with the publication of a new version the validity of all previous versions expires.

This privacy policy describes what data about you is collected by us, what this data is used for and with whom and under what conditions this data may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us.

If you have any questions about our privacy policy, please contact our privacy contact person, the contact details can be found at the end of our privacy policy.

 

About the data processing

 

Below you can read how we process your data, where we store it (or have it stored), which security techniques we use and for whom the data is transparent.

Web Store Software : WIX

Our webshop is developed with software from WIX. Personal data that you make available to us for the purpose of our services will be shared with this party.

WIX has access to your data to provide us with (technical) support, they will never use your data for any other purpose.

WIX is obliged to take appropriate security measures on the basis of the agreement we have concluded with them.

These security measures consist of the application of SSL encryption and a strong password policy.

WIX uses cookies to collect technical information related to your use of the software, no personal data is collected and/or stored.

WIX reserves the right to share collected data within its own group in order to further improve the service.

Web hosting :STRATO

We purchase web hosting and e-mail services from STRATO.

STRATO processes personal data on our behalf and does not use your data for its own purposes.

However, this party can collect metadata about the use of the services.

This is not personal data.

STRATO has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data.

STRATO is obliged to observe secrecy under the agreement.

 

Email and mailing lists : STRATO - WIX

We use the services of STRATO for our regular business e-mail traffic.

This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible.

STRATO does not have access to our mailbox and we treat all our e-mail traffic confidentially.

We use the services of WIX for our regular business e-mail traffic.

This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible.

WIX does not have access to our mailbox and we treat all our e-mail traffic confidentially.

Payment processors : Wix payments - Paypal

 

We use the payment service provider wix payments to handle (part of) the payments in our webshop.

Wix payments processes your name, address and residence details and your payment details such as your bank account or credit card number. Wix payments has taken appropriate technical and organizational measures to protect your personal data.

Wix payments  reserves the right to use your data to further improve the service and to share (anonymized) data with third parties in this context. In the event of a request for a deferred payment (credit facility), Wix payments shares personal data and order data with post-payment service providers.

All the above-mentioned safeguards with regard to the protection of your personal data also apply to the parts of Wix payments services for which it engages third parties.

Wix payments does not store your data for longer than is permitted by law.

We use the payment service provider Paypal to handle (part of) the payments in our web shop.

Paypal processes your name, address and residence details and your payment details such as your bank account or credit card number. Paypal has taken appropriate technical and organizational measures to protect your personal data.

Paypal  reserves the right to use your data to further improve the service and to share (anonymized) data with third parties in this context. In the event of a request for a deferred payment (credit facility), Paypal shares personal data and order data with post-payment service providers.

All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of Paypal's service for which it engages third parties.

Paypal does not store your data longer than permitted by law.

Reviews : WebwinkelKeur.nl - Wix

 

We collect reviews via the WebwinkelKeur.nl platform.

If you leave a review via WebwinkelKeur.nl  then you are required to provide a name and e-mail address.

WebwinkelKeur.nl  shares this information with us, so that we can link the review to your order.

WebwinkelKeur .nl also publishes your name on its own website.

In some cases WebwinkelKeur.nl may contact you to explain your review. I

In the event that we invite you to leave a review, we will share your name and e-mail address with WebwinkelKeur.nl

They only use this information for the purpose of inviting you to leave a review.

WebwinkelKeur.nl has taken appropriate technical and organizational measures to protect your personal data.

WebwinkelKeur.nl reserves the right to engage third parties for the provision of services, we have given permission to WebwinkelKeur.nl for this.

All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of the service for which WebwinkelKeur.nl engages third parties.

We collect reviews via the WIX.com platform

If you leave a review via WIX.com, you are required to provide a name and email address.

WIX.com shares this information with us so that we can link the review to your order.

WIX.com also publishes your name on its own website.

In some cases, WIX.com may contact you to explain your review. I

In the event that we invite you to leave a review, we will share your name and email address with WIX.com

They only use this information for the purpose of inviting you to leave a review.

WIX.com has taken appropriate technical and organizational measures to protect your personal data. WIX.com reserves the right to engage third parties for the provision of services, we have given permission to WIX.com for this.

All the above-mentioned safeguards with regard to the protection of your personal data also apply to the parts of the service for which WIX.com engages third parties.

Shipping and logistics: Post.nl

 

When you place an order with us, it is our job to have your package delivered to you. We use the services of Post.nl to carry out the deliveries. It is therefore necessary that we share your name, address and residence details with Post.nl.

Post.nl  only uses this information for the purpose of executing the agreement.

In the event that Post.nl engages subcontractors, Post.nl will also make your data available to these parties.

Shipping and logistics : Mondial relay

 

When you place an order with us, it is our job to have your package delivered to you. We use the services of mondialrelay.nl to carry out the deliveries. It is therefore necessary that we share your name, address and residence details with mondialrelay.nl

mondialrelay.nl only uses this information for the purpose of executing the agreement.

In the event that  mondialrelay.nl engages subcontractors, mondialrelay.nl will also make your data available to these parties.

Invoicing and accounting : e.boekhouden.nl - WIX payments

 

We use the services of e.boekhoudt.nl to keep track of our administration and accounting.

We share your name, address and residence details and details regarding your order.

This data is used for the administration of sales invoices.

Your personal data is sent and stored protected. e.boekhoudt.nl is obliged to observe secrecy and will treat your data confidentially.

e.boekhoudt.nl does not use your personal data for purposes other than those described above.

We use the services of WIX payments to keep track of our administration and accounting.

We share your name, address and residence details and details regarding your order.

This data is used for the administration of sales invoices.

Your personal data is sent and stored protected. WIX payments is bound to secrecy and will treat your data confidentially.

WIX payments does not use your personal data for purposes other than those described above.

General purpose of the processing

 

We only use your data for the purpose of our services.

This means that the purpose of the processing is always directly related to the order you provide.

We do not use your data for (targeted) marketing.

If you share information with us and we use this information to contact you at a later time - other than at your request - we will ask you for explicit permission for this.

Your data will not be shared with third parties, other than to comply with accounting and other administrative obligations.

These third parties are all kept confidential by virtue of the agreement between them and us or an oath or legal obligation.

Automatically collected data Information that is automatically collected by our website is processed with the aim of further improving our services.

This data (for example your IP address, web browser and operating system) is not personal data.

Cooperation with tax and criminal investigations

 

In some cases, Olijfgaard Vitsilomoeri can be held on the basis of a legal obligation to share your data in connection with government tax or criminal investigations.

In such a case, we are forced to share your data, but we will oppose this within the possibilities that the law offers us.

Retention periods

 

We keep your data for as long as you are a client of ours.

This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also regard this as a request for forgetting.

On the basis of applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable term runs.

However, employees no longer have access to your client profile and documents that we have prepared in response to your assignment.

Your rights

 

On the basis of the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data processed by or on behalf of us.

We explain below which rights these are and how you can invoke these rights.

In principle, to prevent misuse, we only send copies and copies of your data to your already known e-mail address.

In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself.

We keep records of completed requests, in the event of a request to be forgotten we administer anonymised data.

You will receive all copies and copies of data in the machine readable data format that we use within our systems.

You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we are using your personal data in the wrong way.

Right of inspection

 

You always have the right to view the data that we process or have processed and that relate to your person or can be traced back to you.

You can make a request to that effect to our contact person for privacy matters.

You will then receive a response to your request within 30 days.

If your request is granted, we will send you a copy of all data with an overview of the processors who have this data at the e-mail address known to us, stating the category under which we have stored this data.

 

Right of rectification

 

You always have the right to have the data that we process or have processed and that relate to your person or can be traced back to you adjusted.

You can make a request to that effect to our contact person for privacy matters.

You will then receive a response to your request within 30 days.

If your request is granted, we will send you a confirmation that the data has been adjusted to the e-mail address known to us.

Right to restriction of processing

 

You always have the right to limit the data that we process or have processed that relate to your person or that can be traced back to you.

You can make a request to that effect to our contact person for privacy matters.

You will then receive a response to your request within 30 days.

If your request is granted, we will send you a confirmation to the e-mail address known to us that the data will no longer be processed until you lift the restriction.

 

Right to portability

 

You always have the right to have the data that we process or have processed and that relate to your person or can be traced back to it, have it performed by another party.

You can make a request to that effect to our contact person for privacy matters.

You will then receive a response to your request within 30 days.

If your request is granted, we will send you copies or copies of all data about you that we have processed or that have been processed by other processors or third parties on our behalf to the e-mail address known to us. In all likelihood, in such a case, we can no longer continue to provide the service, because the secure linking of data files can then no longer be guaranteed.

 

Right to object and other rights

 

In some cases, you have the right to object to the processing of your personal data by or on behalf of Olijfgaard Vitsilomoeri.

If you object, we will immediately stop the data processing pending the processing of your objection.

If your objection is justified, we will make copies and/or copies of data that we process or have processed available to you and then permanently discontinue the processing.

You also have the right not to be subject to automated individual decision-making or profiling.

We do not process your data in such a way that this right applies.

If you believe that this is the case, please contact our contact person for privacy matters.

 

Cookies

Our web store uses cookies. Cookies are also placed via third parties engaged by us. When you visit our webshop for the first time, a message is shown in which we explain why we use cookies.

We regard your further use of our web shop as consent to this use of cookies.

You are free to disable cookies through your browser. Keep in mind that it is possible that our website will no longer work optimally.

We have made agreements with third parties that place cookies about the use of cookies and applications. However, we do not have full control over what the providers of these applications themselves do with the cookies when they read them. For more information about these applications and how they deal with cookies, please see the privacy statements of these parties (note: these can change regularly).
 

Google Analytics

 

Cookies are placed via our website from the American company Google, as part of the “Analytics” service. We use this service to keep track of and to get reports on how visitors use the website. This processor may be obliged to provide access to this data on the basis of applicable laws and regulations. We have not allowed Google to use the obtained analytics information for other Google services.

 

Third Party Cookies

 

In the event that software solutions from third parties use cookies, this is stated in this privacy statement.

Changes to the privacy policy

 

We reserve the right to change our privacy policy at any time.

However, you will always find the most recent version on this page.

If the new privacy policy has consequences for the way in which we process already collected data relating to you, we will inform you by e-mail.

Contact details : 

Olijfgaard Vitsilomoeri

Sav. Lohmanweg 48a

2953AK Alblasserdam Netherlands

T: (31) 78 - 750 2900, T (31) 6 198 45 795, T (31) 6  458 70 481

E-mail :  olijfolie@vitsilomoeri.com

Contact person for privacy matters :  Dimitris Papadakis